Are Carriers Too Obsessed with Five 9s?
The NFV World Congress in San Jose was all about disrupting the current state of telecommunications. So I actually wasn’t too surprised when I heard, in my opinion, a very controversial comment that...
View ArticleMedia Servers by the Numbers
Much has been written about media servers and their benefits. In this two-part blog, I’d like to talk about this cool infographic we developed to discuss the roles of media servers for both operator...
View ArticleFrom 0 to SIP: Driving Revenue Faster with Converged SIP Services
If you’re a communications service provider (CSP), you’re not talking about whether to move to SIP (Session Initiation Protocol) communications, but when and what services to move. As an industry,...
View ArticleWhy You Need WebRTC Server-Side Media Processing
WebRTC—designed to deliver voice and video communications via built-in browser support—has emerged as an ideal way for business users to communicate in realtime with colleagues, partners and customers....
View ArticleFive Best Practices for Revenue Assurance
Despite the rise in communications consumption—more devices, more data traffic, more messaging—communications service providers (CSPs) aren’t necessarily seeing more revenue. In many cases, average...
View ArticleA Message for the Future: USSD Is More Important Than You Think
Any conversation around the future of mobile communications eventually comes down to messaging: How Short Message Service (SMS) and Multimedia Message Service (MMS) are replacing voice through services...
View ArticleThe WebRTC Button Soup and its Missing Ingredients
WebRTC is like a button soup. There’s an elusive promise that requires more ingredients to be fulfilled. A stranger gets into town. He is hungry. He wanders into a nearby guest house asking to fill his...
View ArticleWhy Being “On Call” Is More Than Just a Call…
As I noted in an earlier blog, Just What The Doctor Ordered, hospitals and physicians have been at the forefront of communications technology since the 1950s when mobile pagers were first introduced....
View ArticleWill VoLTE bring about a new business model for voice?
Voice over LTE promises to deliver an improved end-user experience, but the technology presents operators with some fundamental challenges ranging from deploying IP Multimedia Subsystems (IMS) to the...
View ArticleVideo and Voice over LTE/ WiFi Requires a Media Server
With the LTE World Summit coming up next week, there will be much discussion about voice and video over LTE, as well as voice and video over WiFi. I’ll be writing some blogs about those topics in the...
View ArticleCarriers Hear Opportunity Knocking with Voice-Enhanced Messaging
Voice and messaging are the two most popular communications applications in the world. Every day, tens of billions of Short Message Service (SMS) and Multimedia Message Service (MMS) messages go back...
View ArticleSix Ways That Video Can Spice Up Your Legacy Applications
For years, science fiction authors have anticipated video calling as the preferred mode of communications for the future. Well, welcome to the future. Thanks to applications like Skype and FaceTime,...
View ArticleIt’s VoLTE Time
It’s Voice over LTE (VoLTE) time. As we all know, the numbers of LTE networks and subscribers have been growing tremendously; the former, for instance, is expected to reach 460 by the end of 2015. And...
View ArticleBuddy, Can You Spare a Dime?
Okay, so maybe you’re not old enough to remember when phone calls cost a dime, but chances are you still remember the common sight of pay phones on the sidewalks and, in the 1990s, a never-ending...
View ArticleMVNOs Say “Yes” to the Virtualized Future
The life of a mobile virtual network operator (MVNO) can be a precarious existence. Most MVNOs do business in mature and saturated markets against aggressive competition from traditional mobile network...
View Article5G and NFV – Part 1: Rethinking the Mobile Infrastructure
Just as early pioneers of the western frontier forged through uncertain peril in uncharted lands to discover new territories, the fifth generation (5G) mobile communication network architecture and...
View ArticleTwenty-First Century Fax
In the Doors song, “Twentieth Century Fox,” Jim Morrison begins with the line, “Well, she’s fashionably lean…” In a rare bit of prognosticating—could Jim Morrison be a poet and a prophet?—he might just...
View Article5G and NFV – Part 2: 5G Objectives, Demands and Key Features
Specifications groups and technologists are defining the key objectives, demands and features of 5G based on new applications and services intended to be supported. So what does 5G enable that we don’t...
View ArticleThe Role of Media Servers in NG911 and e911
By Jim Machi, Dialogic, Inc. While we take for granted now that we can use text, video and data to communicate with each other, this is not yet the case for emergency communications. However, enhanced...
View ArticleWebRTC Cannot Escape the Codec Challenge of the Past: The Need to Transcode
By Tsahi Levent-Levi All the signs direct to a sad truth: transcoding will be an integral part of our WebRTC future. It started out nicely. The utopian idea that a single voice codec and a single video...
View ArticleAdding Voice to Your Windows Apps Just Got Easier
By Tim Moynihan, Dialogic, Inc. There are millions of .NET developers out there, with more to come now that Microsoft has made .NET an open-source platform. Yet .NET developers with hands-on experience...
View ArticleSending a Message About the Importance of Medication Adherence
By Tim Moynihan, Dialogic, Inc. Maybe the old physicians’ line should have gone, “Take one pill and call me in the morning.” That’s because nearly half of all patients don’t take their medication as...
View Article5G and NFV: Part 4 – Network Functions Virtualization and Software Defined...
By Chet Berry How will 5G ever become actualized if it requires CSPs to make sweeping changes to their legacy investments and infrastructure? Network Function Virtualization (NFV) and Software Defined...
View ArticleWhy Are Mobile Operators Tuning Into Music and Video Services?
By Tim Moynihan – Dialogic, Inc. Maybe you’re one of those people that still uses the factory-default ring tone, and that’s fine. Not everybody wants to hear the opening strains of Beethoven’s Fifth...
View ArticleFour Good Reasons to FoIP
By Tim Moynihan – Dialogic, Inc. The death of the fax, to paraphrase Mark Twain, has been greatly exaggerated. While traditional fax services are declining, there are still more than 40 million fax...
View ArticleWhat Will It Take to Bring Back the Ringback?
By Tim Moynihan – Dialogic, Inc. Waaayy back in 2008, ringback tones were music to the ears of the telco industry. The ringback tone (RBT) market in the U.S. had just peaked at $200+ million, and...
View ArticleVoLTE / IMS Take on OTT Apps
By Jim McLaughlin – Dialogic, Inc. Initially, Long Term Evolution (LTE) mobile networks were deployed in order to address an ever-increasing demand for faster mobile data speeds. However, the latest...
View ArticleIPX Can Enable Revenue Innovation for Voice Wholesalers
IPX Revenue Innovation Part 2 By Jim Machi – Dialogic, Inc. In Part 1 of this series, I wrote about a couple of revenue generating ideas for IPX providers. So how can an IPX provider go about this?...
View ArticleTalkin’ Bout the Future of Interactive Voice Response
By Tim Moynihan – Dialogic, Inc. Interactive voice response (IVR) systems are—how do I put this nicely?—not one of the most beloved technological advances of the last century. They can be cumbersome,...
View ArticleExploring the Current Status of WebRTC
By Jim Machi – Dialogic, Inc. Last week I was doing some research on WebRTC and I noticed that a lot of the information related to this topic was not from 2015; rather, it was from 2013 or 2014. As a...
View ArticleADG LDI Ltd Reaffirms Utmost Commitment To Quality-Of-Service
We are thrilled to announce that ADG LDI Ltd has decided to modernize their interconnect network! As a premier telecommunications provider, ADG LDI offers interconnect services to both fixed and mobile...
View ArticleHow Getting Rid of Gray Can Keep Mobile Operators in the Black
It’s a billion-dollar problem for mobile network operators: blocking gray routes that allow Short Message Service (SMS) fraud to eat up network bandwidth and slow down network performance. And it’s...
View ArticleLose Unsightly Bulges and Pounds with… Mobile Wallets
By Tim Moynihan – Dialogic, Inc. Let’s face it: physical wallets can be a pain in the you-know-what. If you’re tired of sitting on a deck of cards—credit cards, debit cards, loyalty cards, etc.—the...
View ArticleNFV Vendor Challenges Part 1
We’ve all likely seen the Gartner hype cycle for emerging technologies curve. I remember many, many years ago when I first saw that curve. I don’t even remember what it was about, but it had the Peak...
View ArticleVoWi-Fi: Risks & Rewards
With voice-over-Wi-Fi (VoWi-Fi) now natively supported by both the Apple iPhone and Android-based handsets, telecom service providers are actively evaluating the risks and rewards of this new...
View ArticleNFV Vendor Challenges Part 2
Last week, I introduced the NFV-based network diagram, and the complexity of all these pieces of software interacting. But how will they interact? This is all to be done via a Management and...
View ArticleSix Strategies for More Roaming Revenue
Roaming, to borrow a phrase, wasn’t billed in a day. Revenue from roaming subscribers is an important part of overall carrier revenue, but generating mobile roaming revenue isn’t a simple matter of...
View ArticleHow Secure Is Your Fax Transmission?
By Daniel Dorsey – babyTEL When Dialogic introduced the SR140 “virtual fax board”, it provided clients with the flexibility to move all their fax traffic to an IP network, thus lowering telephony...
View ArticleNFV Reality
My past two blogs have been about NFV vendor challenges. From the xSP side, I continue to see what I’ll call extreme interest in our NFV plans. The xSPs want to deploy NFV for the reasons the...
View ArticleSome Guiding Principles Are in Order for NFV
By Tom Schroer – Dialogic, Inc. The momentum around Network Functions Virtualization or NFV is building. While still in its early stages, it promises to be a disruptive influence to the way service...
View ArticleIVR, You Ready for the Future?
When smartphones began to replace traditional mobile phones, some felt it signaled the end of voice-driven communications. Among the early casualties expected were interactive voice response (IVR)...
View ArticleDiameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)
Many people in our industry confuse a Diameter Signaling Controller (DSC) with a Diameter Routing Agent (DRA). While a DRA was the first and most publicized function of a DSC, and an important one at...
View ArticleNFV and Burgers – A Lunch Discussion
Having spent most of the last few years focused on the enterprise side of the Unified Communications market, it was time to get caught up on the developments that the communications service providers...
View ArticleThe WebRTC Codec Conundrum
As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of the issues centered on voice and video codecs. Like the cicadas that...
View ArticleIMS and VoIP Infrastructure Continue Growth
By Jim Machi – Dialogic, Inc. I’ve written from time to time (many times), about how both the IMS, and VoIP infrastructure markets continue to grow. The IMS market is growing because of LTE. VoLTE, and...
View ArticleNFV Interview
NFV is an important topic for Dialogic. Dialogic has had software infrastructure products for some time in the media processing area, even before I ever heard of the term NFV. Software-based media...
View ArticleITEXPO West Forecasts a Bright Outlook for Clouds
By Jim McLaughlin – Dialogic, Inc. I’ve just returned from the ITEXPO west conference, held in sunny Anaheim California, where Dialogic hosted an exhibitor booth, and also participated in three dynamic...
View ArticleNFV and Open Source Explored at ITExpo
By Alan Percy – Dialogic, Inc. Alan Percy at the panel discussion Open Source in the Service Provider Network at ITEXPO Network Function Virtualization (NFV) got plenty of attention this last week at...
View ArticleNFV is About to Turn Three
There was a lot of buzz around the state of NFV at the SDN and OpenFlow World Congress held in Dusseldorf recently. Both operators and vendors had a lot to say about NFV, but one thing was certain –...
View ArticleServices and Applications are the Jewels of NFV
As readers of this blog know, I have been travelling to conferences to attend, speak, and have in-depth discussions. One item I am talking about, and asking about, and interfacing with people about is...
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